Coronavirus (COVID-19)

View updates on council services. If you are affected and need assistance, please visit Grampian Coronavirus (COVID-19) Assistance Hub.


Coronavirus (COVID-19)

Local authorities and partner agencies across Scotland – including Aberdeenshire Council – have been working together as cases of coronavirus (COVID-19) emerge across the country. In this section you can find out about support and advice available if you are affected by coronavirus and current arrangements for council services.

View general information about health and hygiene as well as advice to organisers on mass events.

If you are a British Sign Language (BSL) user, please watch our video explaining current arrangements for council services. You can also request the information in this section to be translated for you via contactSCOTLAND-BSL, the online British Sign Language interpreting service.


Bins and recycling

View current arrangements and changes to waste and recycling services.


Businesses

View support available for businesses, guidance for licence holderstrading standards advice, workplace guidance and environmental health advice including food law


Schools and childcare

Find out about schools and childcare arrangements. View home schooling resources available for parents and carers.


Housing

View current arrangements for housing services.


Health and social care

Find out about changes to health and social care services. View information and guidance for our commissioned providers of social care services. Includes a daily reporting form for critical care services.


Communities, people and volunteering

Apply for community resilience fund. View advice for volunteers and community groups including food preparation advice. If you are a volunteer you can also get support from your local rural partnershipFind out about financial help and assistance for residents and how to deal with neighbour issues during lockdown. Order free sanitary products to be delivered to your home.


Grampian Coronavirus (COVID-19) Assistance Hub 
A focal point for information and assistance for anyone affected by coronavirus anywhere in Grampian, linking them up with someone who can help. It is anything from picking up and delivering shopping or medicines, walking pet or having someone to chat to, to help with feeling of isolation. 


More services

Impact on council services and current arrangements:


Council offices

We have decided to close all offices to the public with immediate effect. Customers will be required to use online services or call us through the Contact Centre to get the help, advice and support they require. 

Payments

We are unable to accept cash or cheque payments at the moment but card payments can be made online or by phoning the automated payment line 03456 081201 (choose option 1).

Burial services

The advance sale of lairs (where not associated with an interment) at Aberdeenshire cemeteries has been temporarily suspended. This suspension includes associated administrative processes such as lair transfers and the selling of unwanted lairs to the council.

The processing and approval process for headstones has been temporarily suspended.